Terms of Service - Yatrigo.com (Travel Consumers)

Effective Date: 15 January 2026

Welcome to Yatrigo.com. These Terms of Use govern your access to our website and services. By using our platform, you agree to the following terms.

1. Overview of Yatrigo Services

Yatrigo.com provides a travel booking marketplace designed to connect travelers with independent travel operators and service providers ("Operators").

2. User Eligibility

To use Yatrigo, you must:

  • Be at least 18 years of age.
  • Be legally capable of entering into a binding contract under the Indian Contract Act, 1872.
  • Provide accurate and truthful information when submitting travel requests.

3. How the Travel Enquiry Service Works

When you submit an inquiry on Yatrigo.com:

  • We forward your request to curated Travel Operators.
  • Operators may contact you via email, phone, or SMS with quotes.
  • Yatrigo does not participate in the negotiation, booking, or payment process.
  • We do not guarantee the availability or pricing of any service shown on the platform.

4. User Responsibilities & Conduct

You agree to use Yatrigo.com for lawful travel planning purposes only. You are prohibited from:

  • Submitting fraudulent or spam inquiries.
  • Using the platform to harvest data from Operators.
  • Posting defamatory or offensive content in reviews.

5. Limitation of Liability & Disclaimers

Yatrigo.com is provided on an "as-is" basis.

  • Third-Party Actions: We are not liable for any financial loss, injury, or service failure caused by an Operator.
  • No Endorsement: Mention of an Operator on our site does not constitute an endorsement. We recommend all users verify Operator licenses and reviews independently.
  • No Warranty: We do not warrant that the website will be error-free or uninterrupted.

6. User Reviews and Content

Users may submit reviews or comments ("User Content"). You agree not to post harmful, offensive, or unlawful material. Yatrigo reserves the right to monitor, edit, or remove any User Content that violates these Terms or is deemed harmful to the community, without prior notice or liability.

7. Intellectual Property Rights

All content, including the Yatrigo logo, design, and text, is the exclusive property of Yatrigo. Unauthorized reproduction or "scraping" of our content is strictly prohibited.

8. Governing Law

These Terms are governed by the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts in Gurgaon, India.

9. Contact Information

For any legal inquiries or feedback, please contact:

Email: [email protected]

These Terms of Service are effective as of 15 January 2026 and apply to all visitors of Yatrigo.com.